🌿 Custom Chatbot Privacy & Ethics Policy
Last updated: [July 1, 2025]
At EmpathicFriend.com and in all associated chatbot services (including MFriend and DrPsychBot), we are deeply committed to protecting your privacy, dignity, and emotional safety. We are dedicated to creating a confidential, respectful, and empathetic environment for all users.
🌟 1. Anonymous and Voluntary Use
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Our services are designed so you do not have to register, log in, or provide any personal identifying information to use them.
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Conversations with our chatbots are fully voluntary, and you may stop interacting at any time without consequence.
🔐 2. Privacy of Conversations
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We do not permanently store or log the content of your chatbot conversations unless you explicitly consent (for example, if you opt to save transcripts for your own records).
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Temporary processing of text may occur to provide accurate and contextually appropriate responses, but these are not retained or shared.
⚖️ 3. Respect for Consent and Transparency
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Before starting a conversation, you will see clear information about how the chatbot works, its limitations, and the fact that it is not a substitute for professional medical or psychological care.
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You have the right to know how your data is used and to withdraw consent at any time.
🛡 4. Protection from AI Errors and Limitations
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Our chatbots are designed to offer emotional support and empathetic listening, not professional diagnosis or treatment.
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In emergencies or crises, we provide clear guidance to connect you with human professionals or local emergency services.
💬 5. Bias Prevention and Fairness
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We continuously review and improve our chatbots to avoid biased, discriminatory, or harmful responses.
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Feedback from diverse user groups is used to inform updates and improve inclusivity.
🤝 6. Trust and Open Communication
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We maintain transparency about our development process, including who builds and maintains the chatbots.
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You can contact us at any time to ask questions or share feedback on your experience.
🔬 7. No Tracking or Analytics
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We do not use cookies, behavioral trackers, or analytics tools to monitor how you use our chatbot services.
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Your sessions remain private and untracked.
💰 8. Donations
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If you choose to support us via Ko-fi or other third-party platforms, your donation details are securely processed by those services. We do not collect or store payment data.
👶 9. Children’s Privacy
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Our chatbot services are not designed to target or solicit data from children under 13.
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If we learn that we have inadvertently interacted with a child under 13 without parental consent, we will promptly remove all related data.
✉️ 10. Contact
If you have questions about this policy or about the ethics of our chatbot services, please reach out to us:
🌿 Summary
Our commitment is rooted in respect for your privacy, your emotional safety, and your right to a dignified and compassionate experience. By integrating these ethical principles, we strive to create AI companions that truly support and honor each person who seeks connection.